Pamdeki Sherpa is an experienced professional with a strong foundation in customer service, financial operations, and technical support. Her career spans across banking, telecommunications, and media, where she has developed expertise in client relations, problem-solving, and operational efficiency. She began her journey at NIC Asia Bank Limited as a Customer Service Representative, assisting clients with banking transactions, financial services, and ensuring smooth day-to-day operations. She later transitioned to Ncell Telecommunication Company as a Jr. Executive – Customer Service, where she handled customer inquiries, provided telecom solutions, and played a key role in enhancing customer satisfaction.
Her experience further expanded at Dish Media Network Ltd., where she worked in Customer Service & Technical Support, assisting customers with troubleshooting and resolving service-related concerns. Through these roles, Pamdeki has built a strong ability to manage financial and customer-oriented responsibilities while maintaining efficiency and professionalism. Her diverse background in financial services and customer engagement makes her a well-rounded professional equipped to handle both technical and managerial challenges.
As the Finance & Accounts Manager at Hope Innovation Academy (HINA), Pamdeki Sherpa is responsible for overseeing financial planning, budgeting, and accounting to ensure the organization’s financial sustainability. She manages financial records, monitors expenditures, and ensures compliance with financial policies, playing a key role in maintaining transparency and efficiency in financial operations. Her expertise helps HINA allocate resources effectively, ensuring smooth program execution and long-term stability.
In addition to financial management, Pamdeki serves as a Facilitator, guiding scholars in financial literacy, budgeting, and business management. She conducts interactive sessions to help them understand essential financial concepts, preparing them to manage finances effectively in their entrepreneurial journeys. With her blend of financial expertise and mentoring skills, she not only strengthens HINA’s financial foundation but also empowers scholars with the knowledge and confidence to navigate financial challenges in their ventures.
At Hope Innovation Academy (HINA), my goal is to ensure financial stability while empowering scholars with essential financial knowledge. As Finance & Accounts Manager, I oversee budgeting, financial planning, and resource allocation to support the academy’s long-term growth. Beyond managing finances, I am passionate about teaching accounting and financial management sessions, equipping scholars with the skills they need to handle finances effectively in their entrepreneurial journeys. By fostering financial literacy, I aim to help them build sustainable businesses and make informed financial decisions. Through my role, I strive to create a strong financial foundation for both HINA and its scholars, ensuring lasting impact and success.